Terms of Service

Last updated: April 21, 2026

These Terms govern your use of LeadQuik, a platform that helps home-service contractors capture, manage, and respond to leads. By creating an account or using LeadQuik, you agree to these Terms. If you do not agree, do not use the service.

1. Accounts

You must be at least 18 and provide accurate registration information. You are responsible for keeping your credentials secure and for all activity under your account.

2. Acceptable use

You agree not to:

• Use LeadQuik for unlawful, deceptive, or harassing communications.
• Send messages to recipients who have not opted in or to numbers on Do-Not-Call registries you are obligated to honor.
• Upload malware, reverse-engineer the platform, or attempt to access data belonging to other customers.
• Use the service to impersonate another person or entity.

3. Messaging & call consent

When you enable SMS or AI-receptionist calling, you are solely responsible for obtaining any consent required under the TCPA, CAN-SPAM, applicable state laws, and carrier/aggregator policies (including 10DLC A2P registration where applicable). LeadQuik provides the tooling; you remain the sender of record.

Calls answered by the AI receptionist are disclosed to callers at the start of each call and may be recorded for quality and training. Callers may end the call at any time.

4. Subscription & payment

Paid plans auto-renew until cancelled. You can cancel anytime from your billing settings; access continues through the end of the current billing period. Usage-based charges (SMS, call minutes, AI receptionist minutes) are billed at the rates disclosed in-app. Refunds are discretionary except where required by law.

5. Intellectual property

LeadQuik, its logos, and its software are owned by THG Services LLC. You retain ownership of the content you submit (leads, intake photos, business profile, etc.); you grant us a worldwide, non-exclusive license to use that content solely to operate and improve the service for your benefit.

6. Third-party services

LeadQuik integrates with third parties (Twilio, Telnyx, ElevenLabs, HubSpot, Stripe, etc.). Their services are governed by their own terms, and we are not responsible for their performance, pricing, or data handling beyond what we disclose in our Privacy Policy.

7. Disclaimer

The service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uptime, deliverability of any specific message, or any specific business outcome.

8. Limitation of liability

To the fullest extent permitted by law, LeadQuik's aggregate liability for any claim arising out of or related to the service is limited to the greater of $100 or the fees you paid to LeadQuik in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

9. Termination

You may cancel at any time. We may suspend or terminate accounts that violate these Terms or that expose the platform to legal or security risk. Upon termination we delete or anonymize personal data within 30 days, except where retention is required by law.

10. Changes

We may update these Terms. Material changes will be announced by email and in-app. Continued use after an update constitutes acceptance.

11. Governing law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-laws rules. Exclusive jurisdiction lies with the state and federal courts located in Fulton County, Georgia.

12. Contact

Questions? Email support@leadquik.com.

SMS Messaging Program

Program name: LeadQuik SMS — operated by THG Services LLC and used by businesses that subscribe to LeadQuik to communicate with their own customers.

Description: Through LeadQuik, businesses (such as home-service contractors) send transactional SMS messages to their own customers who have explicitly opted in via the business's intake form at leadquik.com/go/{slug}. Messages include appointment confirmations, missed-call follow-ups, scheduling reminders, and quote responses tied to the customer's service request. We do not send marketing or promotional SMS through this program.

Message frequency: Frequency varies by activity. Recipients typically receive 1–5 messages per service request.

Message and data rates: Message and data rates may apply. Your carrier may charge for messages received.

To opt out: Reply STOP (or CANCEL, UNSUBSCRIBE, END, QUIT, OPTOUT, REVOKE, STOPALL) at any time to any message from this program. You will receive a final confirmation message and no further messages from that sender.

For help: Reply HELP to any message to receive contact information for the business that sent it.

Re-subscribe: Reply START to opt back in.

Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.

Support contact: Questions about this SMS program may be sent to support@leadquik.com.